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Delivery and returns

Delivery

Standard delivery
Free, 1 to 3 working days after dispatch
Next working day
£25, order by 12pm on a working day

Orders placed before 12pm on a working day leave the same day. Later orders leave the next working day.

Returns

You can return unopened and unused items within 30 days of delivery.

This does not affect your statutory rights.

You can cancel an order for any reason within 14 days of delivery, under the Consumer Contracts Regulations.

Health products that arrive sealed cannot be returned once opened, for hygiene reasons.

If an item is faulty, the Consumer Rights Act gives you a repair, a replacement or a refund.

If anything is unclear, or something arrives that is not right, please get in touch or call 020 3951 3429 and we will help.