The Wellness and Wai
Ask us about the evidence relevant to your proposed use; we will arrange the right review with your team.
The Wellness is registered with the Care Quality Commission, the independent regulator of health and adult social care in England1, and every page that gives clinical information names the GMC registered doctor who reviewed it. Evidence on clinical safety, data protection and security is shared through a review we arrange with your team.
The Care Quality Commission registers care providers, then monitors, inspects and rates their services1. Anyone can search its register for a provider and read what it has published about that service2.
Clinical pages are written by our doctors or from a doctor’s notes, and a named GMC registered doctor reviews each one before it is published. A clinician profile is read and approved by that clinician before it goes live.
Health claims on the site follow the advertising rule that an objective claim needs evidence, judged on the available science, and that advice on a condition needing medical supervision comes from a suitably qualified health professional3.
Personal and medical information is handled under UK GDPR and our duty of confidentiality, as the privacy policy sets out. You can ask for a copy of what we hold about you, and organisations usually have one month to respond4.
Yes. The Wellness is registered with the Care Quality Commission, which registers, monitors, inspects and rates care providers in England1. You can search the CQC register to check any provider yourself2.
Yes. Our doctors are registered with the General Medical Council, and each clinical page carries the name of the GMC registered doctor who reviewed it. The GMC publishes its register online, so you can check any doctor by name.
Write to team@thewellnesslondon.com with what you found and where. We acknowledge a security report within 24 hours.
Yes. Tell us the intended use, and we arrange a review with the responsible clinical team before anything is deployed.
Reviewed 15 October 2026.
Review before use
Discuss the intended use, relevant evidence and review process with the responsible clinical teams before deployment.
Status on request, as at 8 September 2026.
Review which actions need approval, what can happen automatically and how exceptions are handled for your proposed workflow.
Status on request, as at 8 September 2026.
Agree the data flow, hosting, access and processing terms for the intended service.
Status on request, as at 8 September 2026.
Request the relevant security evidence and agree access, incident and retention requirements.
Status on request, as at 8 September 2026.
Confirm the applicable purchasing route and assurance requirements before commitment.
Status on request, as at 8 September 2026.
The clinic
The London Wellness Clinic Limited, company number 16098979, incorporated in England and Wales and recorded at Companies House. The company is the data controller for personal data processed on this site and in the clinic, and the privacy policy names it as such.
Status published, as at 18 October 2026.
The London Wellness Clinic Ltd is registered with the Care Quality Commission as provider 1-28072230942, for treatment of disease, disorder or injury and for diagnostic and screening procedures. The entry on the register is public, so the registration is checkable rather than asserted.
Status published, as at 16 October 2026.
Every clinician who sees your people is registered with the General Medical Council. Each profile on this site carries that doctor’s registration number and links to their entry on the register, and every page that gives clinical information names the GMC registered doctor who reviewed it.
Every clinician, with training and registration
Status published, as at 18 October 2026.
The Wellness coordinates care. Where a service is delivered by a partner, that partner is a registered clinic, a laboratory accredited by the United Kingdom Accreditation Service or a registered pharmacy. The regulator each partner is registered with, and its registration details, go with the documents for the service you are buying.
Status on request, as at 18 October 2026.
Certificates of medical indemnity and of public liability, each carrying the insurer, the cover and the renewal date on its face. No figure from them is typed onto this page, so the cover you rely on is the one on the certificate.
Status on request, as at 18 October 2026.
Data protection and security
The registration of the data controller with the Information Commissioner’s Office, sent as the entry itself rather than as a number typed onto this page. A complaint about how we handle personal data can go to the Information Commissioner’s Office whatever this page says, and the privacy policy sets out how.
Status on request, as at 18 October 2026.
What we hold about a person, who processes it, how long it is kept and how it leaves. An employer sees use in aggregate, never who and never why, and an occupational health report reaches an employer only with the written consent of the person it is about.
Status on request, as at 18 October 2026.
A draft on our paper, written to UK GDPR, carrying the processing particulars and the sub processor schedule, and ready for your legal team to mark up. Where your own terms are preferred, we read them.
Status on request, as at 18 October 2026.
Every third party that processes data on our behalf, named with what it does for us, read out of the running code rather than kept as a list somebody has to remember to update. It goes with the data processing agreement, because where each one holds data is a contractual fact rather than a line on a web page.
Status on request, as at 18 October 2026.
How records are separated, how credentials are handled, what we have not got, and where to send a vulnerability report. It is written so that most of a security questionnaire is answered before it arrives.
Status published, as at 8 September 2026.
Tell us what you plan to use and we will arrange a review of the relevant evidence.
Ask for the documentsA vulnerability report goes to team@thewellnesslondon.com. A procurement question goes to 020 3951 3429. If it is a fit, you hear from us within 24 hours.
020 3951 3429Request a demo