Medical care at your hotel or apartment in London

No. We are a private clinic. We need your name, a date of birth, a telephone number and the address you are staying at, which can be a hotel. A prescription is dispensed to a UK address, and your hotel is a UK address.

A visit to your room is £450 and covers up to an hour with the doctor. A telephone consultation is £59 and a video consultation is £150. Blood tests start at £350 and a certificate at £50. Medicine is charged at cost plus the pharmacy fee. You are told every figure before anyone is sent.

For a hotel in central London a doctor is usually at the door inside sixty minutes. Monday to Friday eight until eight, Saturday nine until five, Sunday ten until four. Outside those hours you can still message us and a doctor rings you back.

Yes, from three months old, with a parent or guardian in the room. For a newborn under three months we send you to a paediatric emergency department, because that is the right place and we will say so rather than take the booking.

Usually. Bring the box or a photograph of it. A UK doctor cannot prescribe every medicine licensed elsewhere, and controlled drugs have rules we do not bend, so the doctor will tell you on the telephone before the visit rather than at your door.

You pay us and we give you a receipt and a doctor’s letter written for an insurer. Most travel policies reimburse a private consultation on that. We do not bill insurers directly.

Blood drawn before midday is usually read the same day. Tell us the flight when you book and the doctor works back from it.