How wai works.
Emergencies come first
Every message is checked for signs of an emergency.
If one appears, wai gives your local number and stops.
What wai does in an emergencyEvery answer, sourced
Answers draw on NHS and NICE guidance and published research.
Each source is shown, so you can read it yourself.
Answers you can checkNo diagnosis, no prescriptions
wai explains and helps you decide what to do next.
A doctor diagnoses and prescribes.
What wai isA doctor on the phone
A GMC registered GP calls you, usually the same day.
It costs £59, shown before you press.
The doctors behind waiPrivate by default
Nothing is saved until you agree.
Conversations travel encrypted, and we delete them on request.
Private by defaultDoctors set the rules
Our doctors decide when wai stops and when it offers a person.
We publish how it performs.
How we report outcomes
Questions.
Is wai safe?
Emergencies are checked first, every answer shows its source, and wai never diagnoses. A real doctor is on hand.
What will wai never do?
Diagnose, prescribe, or answer an emergency. It gives the number and stops.
Who sets the rules?
The doctors of The Wellness, a private clinic in London.
Ask your question.
wai gives information, not a diagnosis, and can make mistakes. In an emergency call 999.
Where health goes next.
By signing up you agree to receive emails from The Wellness about wai and the future of health. Unsubscribe at any time. Read our privacy policy.