HotelsFor the concierge at Raffles London

A doctor for guests at Raffles London at The OWO

The Wellness sends a doctor to guests at Raffles London, Whitehall, usually the same day, for from £450 a visit agreed in advance. The desk is told when it is done, and nothing clinical.

Updated

When a guest is unwell

Guests of Raffles London in Whitehall are seen in the room, or at The Wellness, Belgravia if they would rather leave the hotel.

  • A doctor in the room the same dayIn Whitehall, at from £450, with prescriptions sent to Raffles London.
  • The fee agreed in advanceA guest at Raffles London knows the fee before anyone is sent.
  • ConfidentialityWhat the doctor learns stays with the guest, and Raffles London hears nothing clinical.
  • Word to the deskWe tell the concierge at Raffles London the guest has been seen, and nothing more.
A visitor leaving a London clinic in the morning light with a folder of results

Health checks during a stay

A guest staying a week at Raffles London usually has blood results back before leaving, and the doctor goes through them in person.

Services for guests

Arabic speaking doctors for Gulf guests

Dr Adel Elalfy consults in Arabic, and the summer months, when many families from the Gulf stay at Raffles London, are planned around it.

Commissions

We pay no commissions and ask for none. No fee passes between The Wellness and Raffles London or its staff for a referral.

Refer a guest

For the concierge desk at Raffles London. Send the guest’s details, and a doctor calls the guest.

The guest

You will hear from us within 24 hours.

About Raffles London

Each line is read from Raffles London’s own website, with the date we read it.

  • The hotel opened in 2023 with 120 rooms and suites and 85 private residences.

    Source Checked

  • The Guerlain Spa has a 20 metre pool, and the gym is open 24 hours for guests.

    Source Checked

  • Heritage Suites come with a personal butler service.

    Source Checked

Questions

Can a doctor see a guest in their room at Raffles London today?

In most cases within the day. We call the guest at Raffles London before anyone travels, confirm the fee of from £450, and a doctor comes to the room in Whitehall.

Can a guest at Raffles London come to you instead?

The Wellness, Belgravia, at 9 Eccleston Street, Belgravia, London SW1W 9LX. A guest who would rather come to us than be seen in the room can usually be seen there the same day.

Can a guest combine a health check with time at the Guerlain Spa?

Yes. A guest at Raffles London can have blood taken before breakfast and spend the afternoon at the Guerlain Spa, and the doctor goes through the results later in the stay.

Can the butler arrange a doctor for a guest at Raffles London?

Heritage Suites come with a personal butler, and many guests prefer that the request comes that way. We take the room and the guest’s number from whoever rings, then speak to the guest directly, so their medical details stay between them and the doctor.

Do you look after residents of the residences at Raffles London as well as hotel guests?

Yes. A resident can be seen at home in Whitehall or at The Wellness, Belgravia, and someone who lives in London for part of the year keeps the same doctor and one record between visits.

Our numbers

Care Quality Commission
Registered with the Care Quality Commission
GMC registered doctors
5
A doctor on the clinic’s line
Monday to Friday eight until eight, Saturday nine until five, Sunday ten until four.
Every referral and enquiry
You will hear from us within 24 hours.

Raffles London is an independent organisation. The Wellness is not affiliated with Raffles London unless stated on this page.