HotelsFor the concierge at Shangri-La The Shard
A doctor for guests at Shangri-La The Shard, London
The Wellness sends a doctor to guests at Shangri-La The Shard, London Bridge, usually the same day, for from £450 a visit agreed in advance. The desk is told when it is done, and nothing clinical.
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When a guest is unwell
Shangri-La The Shard is on St Thomas Street in London Bridge. Our nearest clinic is The Wellness, Baker Street, so a guest who would rather come to us can do that too.
- A doctor in the room the same dayIn London Bridge, at from £450, with prescriptions sent to Shangri-La The Shard.
- The fee agreed in advanceBefore a doctor sets out for Shangri-La The Shard, the guest has agreed the fee.
- ConfidentialityWhat the doctor learns stays with the guest, and Shangri-La The Shard hears nothing clinical.
- Word to the deskA short message goes to the desk at Shangri-La The Shard once the visit is over.
Health checks during a stay
A guest at Shangri-La The Shard can have a health check during the stay, with the results read by a doctor before they fly home.
Services for guests
Arabic speaking doctors for Gulf guests
Dr Adel Elalfy consults in Arabic, and the summer months, when many families from the Gulf stay at Shangri-La The Shard, are planned around it.
Commissions
We pay no commissions and ask for none. No fee passes between The Wellness and Shangri-La The Shard or its staff for a referral.
Refer a guest
For the concierge desk at Shangri-La The Shard. Send the guest’s details, and a doctor calls the guest.
About Shangri-La The Shard
Each line is read from Shangri-La The Shard’s own website, with the date we read it.
Questions
Can a doctor see a guest in their room at Shangri-La The Shard today?
Most days the same day. Once the desk at Shangri-La The Shard sends the room and the guest’s number, a doctor speaks to the guest, agrees the visit and its fee of from £450, and then comes to the room on St Thomas Street.
Is there a clinic close to Shangri-La The Shard?
Yes. Our nearest clinic to St Thomas Street is The Wellness, Baker Street, at 4 Baker Street, Marylebone, London W1H 6AZ, open every day, 7am to 9pm.
Can the butler arrange a doctor for a guest at Shangri-La The Shard?
Yes. Suite guests have butler service at Shangri-La The Shard, and the butler can ring us with the room. We then speak to the guest ourselves, and nothing clinical goes back through the butler.
How does the desk at Shangri-La The Shard refer a guest?
With 202 rooms and suites, the desk may refer more than one guest in a week. The form on this page takes a couple of minutes, WhatsApp and the telephone reach a person, and each referral is answered on its own.
When can a doctor come to London Bridge?
Monday to Friday eight until eight, Saturday nine until five, Sunday ten until four. Outside those hours a guest at Shangri-La The Shard can still message us and a doctor replies when the line opens. For anything urgent at night, ring 999 or NHS 111.
Our numbers
- Care Quality Commission
- Registered with the Care Quality Commission
- GMC registered doctors
- 5
- A doctor on the clinic’s line
- Monday to Friday eight until eight, Saturday nine until five, Sunday ten until four.
- Every referral and enquiry
- You will hear from us within 24 hours.
Read on
Shangri-La The Shard is an independent organisation. The Wellness is not affiliated with Shangri-La The Shard unless stated on this page.