A mother and her daughter arriving at a London townhouse, where a doctor welcomes children at the door.

Speak to an AI doctor.

No account needed. Private. Our team can plan your care with you on a call.

wai gives information, not a diagnosis, and can make mistakes. In an emergency call 998. For mental health support call 800‑SAKINA (800 725462).

A real answer, right now.

Ask about your health at 2am and read a plain answer, with its sources, in seconds.

Answers at any hourDay or night, wai replies in seconds.In your languageWrite as you think. wai will do its best to answer the same way.A call with our team when you want oneOur London team plans your care with you on a call, at no charge.Request a callEvery answer, sourced1Drawn from NHS and NICE guidance, with the source shown.

Real questions, safe answers.

A patient and a doctor reading a medical journal together.

A cough at 2am

Dubai, 2.14am

I have had a cough for ten days. Should I be worried?

Most coughs from a cold or flu clear up on their own within three to four weeks1. See a GP if it lasts more than three weeks, keeps getting worse, brings up blood, or comes with weight loss you cannot explain1.

1CoughNHS

A blood result you don't understand

Abu Dhabi, 7.40pm

My TSH came back at 5.8. What does that mean?

TSH is the signal the pituitary gland sends to the thyroid. A raised TSH usually means the thyroid is making a little less hormone than the body wants, and NICE advises reading it with free T4 and repeating a mildly raised result after a few months1.

1Thyroid disease, assessment and managementNICE NG145

Chest pain

Dubai, 6.02am

I have crushing chest pain and my left arm feels numb

What you describe can be an emergency. Please call 998 now.

Call 998

wai gives the number and stops.

What wai does in an emergencyFever in children, and when to worry

How it works.

  1. Ask in your own words.
  2. Read the answer and its sources.
  3. Request a call with our London team.

Built to keep you safe.

Backed by a London clinic.

More than 65 years in medical practice between our GPs, in Marylebone.

A doctor talking a patient through a printed test result.

Our doctors are registered with the General Medical Council and practise in the UK. We do not offer medical consultations in the UAE.

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What patients say about The Wellness

Such a lovely experience at The Wellness! … very caring through the entire process…

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This is a planning call with our care team, not a medical consultation.

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Your questions, answered.

What is wai?

An AI doctor from The Wellness in London. It explains your health in plain words, with sources, and never diagnoses.

Is wai a doctor?

No. wai is an AI. The doctors behind it are real and registered with the GMC.

What does it cost?

Asking has no charge. In the UK a GP can call you for £59.

Can it diagnose me?

No. It explains and says when to get help. A doctor diagnoses after an assessment.

Where are your doctors licensed?

In the UK. From the US or the UAE, you can request a planning call with our London team.

Is what I write private?

Nothing is kept until you agree, after your first answer. It is never used for advertising.

Is wai safe?

Every message is checked for an emergency first, and every answer shows its source. You can request a call with a person.

When should I call an emergency number?

For chest pain, trouble breathing, stroke signs, heavy bleeding or thoughts of self-harm. The number is under the message box.

Is wai a doctorHow wai keeps you safe
  1. 1 Where UK guidance covers the question. Answers also draw on Cochrane reviews and studies on PubMed, and every source is linked.

Where health goes next.

By signing up you agree to receive emails from The Wellness about wai and the future of health. Unsubscribe at any time. Read our privacy policy.

Ask your question.

wai gives information, not a diagnosis, and can make mistakes. In an emergency call 998. For mental health support call 800‑SAKINA (800 725462).