Best Online Doctor UK (2026): How to Choose, and What It Costs

How to judge an online doctor service

"Best" depends on what you need, but the checks that matter are the same for everyone:

• Check the clinician and service. Ask who will provide your consultation and check the doctor on the GMC register. Confirm the provider responsible for your care and its regulatory status before booking.
• Published prices. You should know the full cost before you book, not after you sign up.
• Access. Same-day availability, seven days a week, and a booking flow that takes minutes.
• The right consultation format for you. Phone, video, or in person - a service that only offers one format will not fit every problem.
• A route beyond the screen. Some problems need an examination, blood tests or imaging. The best online services can step you up to in-person care instead of leaving you at a dead end.
• Continuity. Being able to see the same clinical team again matters for anything ongoing.

What The Online GP by The Wellness costs

• Telephone consultation: £59. Confirm the clinician, appointment length and scope before booking.
• Video consultation: from £150. Confirm the appointment length and scope before booking.
• In-person appointment at 10 Portman Square, London: enquire for scope, availability and fees.

Prescriptions, sick notes and referral letters depend on clinical assessment. Confirm suitability, timing and any separate fees before booking. Pharmacy medicine costs are separate.

Why patients rate the no-app, web-first model

Most large UK telehealth providers run inside their own app. That works for many people, but it means installing software, creating an account and keeping an app updated just to speak to a doctor once. The Online GP runs entirely in your browser: choose a time, enter your details, speak to the doctor. Nothing to install, nothing to maintain.

When the NHS route is better

If your problem can wait, NHS 111 and your own NHS GP are free, and some telehealth providers offer free appointments through NHS practice partnerships. For anything urgent but not emergency, those routes are worth using. Where a private online doctor earns its fee is speed, choice of doctor, longer appointments, and continuity - you are seen today, and you can come back to the same team.

Frequently asked questions

How quickly can I see a doctor? Same-day appointments are available seven days a week, subject to availability.

Do I need to download an app? No. Booking and consultations with The Online GP work from your browser.

Can an online doctor prescribe? A clinician can assess whether a prescription is appropriate. Confirm pharmacy availability, timing and any separate prescription or medicine costs. Sick notes and letters depend on assessment and their own requirements.

Is the service regulated? Ask us to confirm the provider responsible for your care, the clinician and the applicable regulatory status before booking. You can check a doctor on the GMC register.

What if I need to be examined? Enquire for an in-person appointment at our clinic at 10 Portman Square. Confirm availability, the fee and where any tests or imaging would take place before booking.

Book now

Telephone consultations £59; video consultations from £150. Enquire for clinic appointments, availability and any separate costs at theonlinegp.com. No app is required.