Livi Alternative UK: Web-Booking Online GP, No App Needed
If you are searching for Livi, a quick update first: Livi has rebranded to Kry in the UK - same company, same app-based service. If you are looking for a Livi alternative, the most direct option is The Online GP by The Wellness: phone and video GP consultations booked on the web, with no app: £59 phone and video from £150, with in-person fees at 10 Portman Square confirmed before booking.
What happened to Livi
Livi was the UK consumer brand of the Swedish telehealth company Kry. The company has consolidated its brands, and Livi in the UK now operates under the Kry name - the service itself (app-based video GP consultations, free via some partnered NHS practices or paid pay-as-you-go) continues under Kry. So a search for "Livi" today leads to Kry.
Why patients compare alternatives
No app option. Livi/Kry consultations happen in their app. Many patients prefer to book and consult from a browser with nothing to install.
Knowing the price first. Livi/Kry does not publish prices on its main website; its support pages list a pay-as-you-go appointment at £60 (checked October 2026). We publish our full rate card.
A route to in-person care. Livi/Kry is video-only. The Online GP can step an online consultation up to a physical examination, blood tests, imaging, or a procedure at The Wellness clinic in Marylebone.
Seeing the same team again. A doctor-led practice offers continuity that a large clinician pool cannot.
What Livi/Kry genuinely offers
Fairness matters in a comparison, so: if you are registered with one of their partner NHS GP practices, appointments can be free on the NHS - a good option when speed is not critical. The paid service runs seven days a week, and appointments can include prescriptions, sick notes and referrals where clinically appropriate. The provider is CQC-rated and one of Europe's largest telehealth services.
The Online GP as your Livi alternative
Book on the web in about two minutes - no app, no software.
Consultation fees: £59 for a 15-minute phone consultation and from £150 for a 30-minute video consultation; confirm in-person fees before booking.
Appointments are subject to availability; same-day care is not guaranteed.
Prescriptions and medical documents depend on clinical assessment. Confirm any charges and delivery timing before booking; pharmacy costs are separate.
GMC-registered doctors, care delivered from a CQC-registered London clinic.
One roof for next steps: in-person appointments, diagnostics and ongoing care at 10 Portman Square.
Frequently asked questions
Is Livi still available in the UK? Yes, but under the Kry brand. The Livi name has been retired in favour of Kry.
Is The Online GP cheaper than Livi/Kry? Our 15-minute phone consultation is £59, comparable to the £60 pay-as-you-go Kry video appointment. Our longer 30-minute video consultation is from £150. All prices are published.
Do I need an app or an account? No app. Booking takes a couple of minutes in your browser.
Can you issue prescriptions and sick notes like Livi did? Yes, where clinically appropriate.
What if I need to be examined in person? We can arrange in-person care at 10 Portman Square, Marylebone, subject to availability and clinical suitability.
Book now
Phone consultations are £59, subject to availability. Book online at theonlinegp.com - no app required.
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