Medically reviewed by The Online GP by The Wellness clinical team | Last updated: April 2026

At a glance

Online GP services in the UK 2026 cost £59 to £150 per consultation depending on duration and provider, with same-day appointments routinely available. The Online GP by The Wellness offers telephone consultations from £59 (15 to 20 minutes), comprehensive video consultations from £150 (30 minutes), and in-person Marylebone clinic appointments from £79. Prescriptions, fit notes, and referral letters are included in consultation fees with no additional charges. No registration required. Multilingual care in English, Arabic, Spanish, French, and Dutch. GMC-registered doctors. clinic. International patients welcome.

The UK online GP market includes major providers Circle Online GP (£59 via HealthHero partnership), DocTap (£55 with £35 follow-ups), tapGP (£59 including prescriptions), Bupa Remote GP (insurance-bundled), Vitality GP (4 free per year for Essentials members), and the NHS GP at Hand digital service. The Online GP by The Wellness differentiates through brand-name match precision, multilingual care, integrated full-service Marylebone clinic for in-person follow-up, no upcharges for prescriptions or letters, and 30-minute video consultations (versus 10-minute industry standard).

According to GP Patient Survey 2026 data, NHS GP wait times average 1 to 3 weeks for routine appointments in most regions, with 38 percent of patients reporting it "difficult" or "very difficult" to contact their NHS practice by phone. Online GP services have grown approximately 400 percent since 2019, with over 60 percent of UK adults now reporting they would consider using a private online GP service for faster access.

This 2026 guide explains exactly what online GP services do, who they suit, what they cost, how to choose between providers, and why The Online GP by The Wellness offers something genuinely different in the UK online GP market.

Same-day online GP appointment: WhatsApp +44 7961 280835 | Email team@thewellnesslondon.com | Call 020 3951 3429

What is an online GP and how does it work?

An online GP is a qualified general practitioner who delivers consultations via secure video or telephone rather than in-person, typically operating through dedicated digital platforms or as part of established healthcare clinics. Online GPs in the UK must be registered with the General Medical Council (GMC) and provide care to the same standards as in-person consultation, with appropriate clinical limits where in-person assessment is needed.

Online GP services have transformed primary care access since 2019, growing from a niche option to a mainstream healthcare delivery model. The NICE 2024 position on remote consultation confirms remote care as clinically appropriate for the majority of GP consultations when delivered by qualified clinicians with appropriate clinical governance. The Royal College of General Practitioners 2026 guidance affirms that approximately 70 to 80 percent of GP consultations can be safely and effectively delivered remotely with appropriate selection.

How online GP consultations work:

Step 1: Booking. Most online GP services accept booking via website, mobile app, WhatsApp, email, or phone. Same-day appointments are routinely available. Booking typically takes 2 to 5 minutes.

Step 2: Pre-consultation information. Patients usually provide brief medical history, current symptoms, and any relevant context before the appointment. Some services request photos of skin conditions, eye problems, or other visible concerns to support remote assessment.

Step 3: The consultation itself. Conducted via secure video platform (the gold standard for remote care) or telephone. Standard consultation length varies from 10 minutes (most online providers) to 30 minutes (The Online GP by The Wellness video consultation). The doctor takes history, asks targeted questions, reviews any visual information provided, considers differential diagnoses, and develops a management plan.

Step 4: Outcome documentation. Following the consultation, the doctor produces:

• Consultation notes documenting history, examination findings (where remote examination is possible), assessment, and plan

• Prescriptions where indicated, sent electronically to the patient's chosen pharmacy

• Fit notes (sick notes) where indicated for work absence

• Referral letters to specialists where indicated

• Other medical letters as needed

• Follow-up plan including any in-person review or further investigation

Step 5: Prescription delivery. UK private prescriptions issued by online GPs are typically transmitted via systems including SignatureRx, sent to the patient's mobile phone with a code redeemable at participating UK pharmacies. Most major pharmacy chains accept these prescriptions. The medication cost is paid at the pharmacy.

Step 6: Follow-up if needed. Many online GP services offer follow-up appointments at reduced rates. The Online GP by The Wellness offers same-doctor continuity for follow-ups by request, supporting longitudinal care for chronic conditions.

What online GPs can typically handle:

• Acute illnesses: respiratory infections, urinary tract infections, gastroenteritis, viral illnesses, simple skin infections, conjunctivitis, ear infections (in adults)

• Chronic disease management: hypertension review, asthma management, diabetes monitoring, mental health management, ongoing prescription management

• Mental health: anxiety, depression, sleep difficulties, stress management, basic CBT principles

• Sexual health and contraception: STI testing arrangement, contraception prescription, emergency contraception, sexual health concerns

• Travel medicine: pre-travel risk assessment, vaccination recommendations, antimalarial prescribing

• Hormone management: HRT prescribing, TRT management (with appropriate baseline tests), thyroid management

• Weight management: medication management for Mounjaro/tirzepatide, Wegovy, lifestyle support

• Prescription requests and renewals: standard medications, including for patients between regular GP appointments

• Fit notes: short-term sick notes, longer fit notes for chronic conditions

• Referral letters: to private specialists or NHS specialists where appropriate

• Medical letters: travel, insurance, employment, immigration support letters

• Specialist follow-up: ongoing management between specialist appointments

What online GPs typically cannot handle (require in-person care):

• Acute abdominal pain requiring abdominal examination

• Suspected serious infection requiring physical examination (sepsis, meningitis)

• Acute mental health crisis requiring face-to-face assessment

• Chest pain requiring ECG and immediate examination

• Suspected fractures or significant injuries

• Skin lesions requiring biopsy or detailed examination

• Genital symptoms requiring examination

• Pregnancy-specific care requiring physical examination

• Controlled drugs prescribing (Schedule 2 and 3) for chronic conditions

• Childhood paediatric assessment for under-5s typically benefits from in-person care

• End-of-life care with complex symptom management

The Online GP by The Wellness combines online consultation with same-day in-person backup at our Marylebone clinic, meaning patients identified as needing in-person care during their video consultation can typically be seen the same day rather than having to find a separate provider.

Why use an online GP instead of an NHS GP?

Online private GP services complement rather than replace NHS GP care, with each pathway offering different strengths. Understanding when to choose online private GP versus NHS GP versus in-person private GP helps patients access the right care at the right time.

Five reasons patients choose online private GPs:

1. Speed of access. NHS GP wait times for routine appointments average 1 to 3 weeks in most regions according to GP Patient Survey 2026 data, with same-day urgent appointments often booked within hours of phone lines opening. Online private GP same-day access addresses urgent but non-emergency concerns where NHS booking proves difficult. The Online GP by The Wellness routinely offers appointments within hours of WhatsApp or phone enquiry.

2. Convenience and accessibility. Online consultation removes physical barriers: no travel time, no waiting room, no time off work, no childcare arrangements, no parking, no public transport. Particularly valuable for busy professionals, parents with young children, patients with mobility issues, rural patients, and international travelers. A 20 to 30 minute consultation conducted from your home, office, or hotel saves the 2 to 3 hours typically required for in-person GP attendance.

3. Privacy and discretion. Some patients prefer certain consultations to remain outside NHS records: sexual health concerns, mental health support, hormone-related issues, weight management, lifestyle-related concerns. Private online GP creates a parallel record visible only to the private provider, with information shared with NHS GP only with explicit patient consent.

4. International patient access. UK expats, international business visitors, students from abroad, second-home owners, and frequent travelers often have limited NHS access and benefit from private online GP services. The Online GP by The Wellness specifically caters to international patients with multilingual care in 5 languages, flexible time zone scheduling, and prescription writing supporting medications available in the patient's location.

5. Specific service needs. Online GPs handle services often poorly served by NHS practices including same-day fit notes for short-term absence, medical letters for travel or insurance, occupational health letters, second opinions, and specialist referrals for private specialists. NHS GPs may decline these or require lengthy administrative processes.

When to use NHS GP rather than online private GP:

Cost considerations: NHS GP is free at point of use. For routine ongoing care without specific urgency, NHS GP remains the most cost-effective option for UK residents. Private online GP costs (£59 to £150 per consultation) accumulate for chronic disease management.

Continuity of care: NHS GP practices provide longitudinal continuity with comprehensive medical records spanning years. For chronic disease management requiring detailed historical context, NHS GP is generally optimal.

Complex multi-system disease: Patients with multiple chronic conditions, complex medication regimens, or rare diseases typically benefit from established NHS GP relationships with full record access.

Pregnancy and antenatal care: NHS antenatal pathways provide comprehensive care including midwifery, ultrasound, screening, and consultant input as needed. Private antenatal care typically supplements rather than replaces NHS pathways.

Children's care: Paediatric assessment particularly for under-5s often benefits from in-person evaluation. NHS GP remains the optimal first-line for child health concerns.

Acute emergencies: Life-threatening symptoms (severe chest pain, severe breathlessness, suspected stroke, major trauma, suspected sepsis, severe mental health crisis) require 999 or A&E, not online GP.

Hybrid approach: Many patients benefit from using both NHS GP and online private GP complementarily. NHS GP provides ongoing chronic disease management and emergency in-person care; online private GP provides rapid access for acute concerns, specific services, and convenience. This hybrid approach is increasingly common.

Speak to a GMC-registered doctor today: WhatsApp +44 7961 280835

How do online GP providers compare in 2026?

The UK online GP market in 2026 includes multiple providers with different pricing, scope, and target audiences. Understanding the comparison helps choose the right provider for specific situations.

UK online GP market comparison (verified April 2026):

ProviderCost per consultationIncludesMultilingualSettingThe Online GP by The Wellness£59 phone / £150 video / £79 in-personPrescriptions, fit notes, referrals all includedEnglish, Arabic, Spanish, French, DutchPrivate GP integrated with London clinicCircle Online GP (HealthHero)£59Prescriptions included; no controlled drugs; no repeatsEnglishOnline only via partnershipDocTap£55 (£35 follow-up)Prescriptions, letters includedEnglishOnline plus 9 London clinicstapGP£59Prescriptions included; fit notes/referrals £9 extraEnglishOnline onlyPrivate Medical Clinic£59 online (£95 in-person)Prescription £25 extraEnglishOnline plus London clinicsBupa Remote GPIncluded in policyPrescriptions issued; medication paid separatelyEnglishBupa members onlyVitality GP4 free per year (Essentials); £20 face-to-faceLimited prescriptions; no controlled drugsEnglishVitality members onlyNow Patient£39+Prescriptions; certain limitsLimitedOnline onlyPush Doctor£35+PrescriptionsLimitedOnline onlyGP at Hand (NHS)NHS digital service (free)NHS prescriptions and careLimitedNHS digital practice

Why The Online GP by The Wellness is positioned the way it is:

Versus standard online-only providers (DocTap, tapGP, Push Doctor): These offer lower per-consultation pricing (£35 to £59) but with shorter consultation lengths (typically 10 minutes versus our 30 minutes for video), fewer included services (some charge separately for fit notes, prescriptions, or letters), and limited integration with in-person care. The Online GP by The Wellness offers longer comprehensive consultations, all standard outputs included in the consultation fee (no upcharges for fit notes, referrals, or prescriptions), and integrated London clinic for same-day in-person backup when needed.

Versus insurance-bundled services (Bupa Remote GP, Vitality GP): These provide good value if you have Bupa or Vitality coverage, with consultations included in policy or limited free annual allowance. No coverage option for non-members. Patients without these specific insurance policies cannot access these services. The Online GP by The Wellness operates on direct-pay basis open to anyone.

Versus NHS GP at Hand: This NHS digital service is free for registered patients but requires deregistering from existing NHS GP practice and accepting GP at Hand as your NHS practice. Restrictions on demographics that can register, NHS prescription model only (no private medication options), and limited service scope compared with private. The Online GP by The Wellness provides complementary private service without NHS deregistration requirements.

Versus in-person private GP only: Pure in-person private GP services (many Harley Street clinics) provide excellent care but require physical attendance with associated time costs. The Online GP by The Wellness combines online consultation efficiency with in-person backup capability when needed.

The Wellness unique positioning:

The Online GP by The Wellness offers a unique combination unavailable at any other UK provider:

• Brand-name match for "online GP" search queries

• Multilingual care in 5 languages (English, Arabic, Spanish, French, Dutch) - unmatched in UK online GP market

• 30-minute video consultations (versus 10-minute industry standard) for comprehensive care

• All outputs included in consultation fees (no upcharges for prescriptions, fit notes, referrals)

• Same-day in-person backup at our Marylebone clinic when remote care is insufficient

• No registration required for one-off or occasional use

• International patient specialism with experience in cross-border consultation

• WhatsApp accessibility for ongoing communication

• Same doctor continuity by request for follow-up care

• Integration with broader services (blood tests, ultrasound, vaccinations, specialist referrals)

This combination makes The Online GP by The Wellness particularly suitable for international patients, expat residents, busy professionals, those wanting comprehensive consultations, and patients valuing integrated care.

What can The Online GP by The Wellness help you with?

The Online GP by The Wellness handles the full range of primary care concerns that can be safely and effectively addressed remotely, with same-day in-person backup at our Marylebone clinic for situations requiring physical assessment.

Acute illness consultations:

Respiratory infections including upper respiratory infections, bronchitis, pneumonia (with appropriate examination follow-up where indicated), sinusitis, tonsillitis. Same-day antibiotic prescribing where indicated, with antibiotic stewardship principles applied.

Urinary tract infections (UTIs): Common in women, often presenting with classic symptoms (dysuria, frequency, urgency). Most uncomplicated UTIs are diagnosed and treated effectively via online consultation with same-day antibiotic prescription. Complicated UTIs (males, recurrent infections, pregnancy, suspected pyelonephritis) often warrant in-person assessment.

Gastrointestinal symptoms: Diarrhoea, vomiting, abdominal discomfort. Most viral gastroenteritis is managed conservatively with hydration advice. Specific concerns warranting investigation (blood in stool, persistent symptoms, weight loss, age over 50 with new symptoms) trigger appropriate referral.

Skin conditions including eczema, psoriasis, acne, urticaria, fungal infections. Many skin conditions are well-suited to video assessment with photo support. Skin lesions requiring biopsy or dermatoscopy benefit from in-person dermatology referral.

Common viral illnesses including flu-like illness, COVID-19 management, common cold, viral exanthems.

Chronic disease management:

Hypertension management including medication review, side effect management, blood pressure target achievement, lifestyle support. Online consultation suits stable patients with home BP monitoring; treatment initiation often benefits from in-person consultation.

Diabetes management including HbA1c review, medication adjustment, lifestyle support, complication screening planning.

Asthma management including inhaler technique review (via video), exacerbation prevention, symptom assessment, medication adjustment.

Mental health management including anxiety, depression, sleep difficulties, stress management, ongoing medication management. Acute mental health crisis requires in-person assessment.

Hormone management including HRT prescribing, TRT management, thyroid management. Initial assessment often benefits from in-person bloods; ongoing management is well-suited to online review.

Weight management including Mounjaro/tirzepatide prescribing and ongoing review, Wegovy management, behavioral weight management support.

Prescription services:

Acute prescriptions for new conditions diagnosed during consultation.

Repeat prescriptions for stable chronic conditions, suitable when patient has established medication regimen needing renewal.

Specialty prescriptions including hormones, weight management medications, attention disorder medications (after specialist initiation), and others within GMC scope.

Travel medications including antimalarials, altitude medications, traveler's diarrhoea standby antibiotics.

Important: Controlled drug prescribing (Schedule 2 and 3 controlled substances) is generally restricted from online prescribing without prior in-person assessment. This affects strong opioids, certain stimulants, and some sedatives.

Medical letters and documentation:

Fit notes (sick notes) for short-term and longer-term work absence. Same-day issue, sent via email. Accepted by employers throughout the UK under standard sick pay regulations.

Referral letters to private specialists, NHS specialists where appropriate, or international specialists. Provided same-day where clinically indicated.

Travel medical letters including fit-to-fly certificates, documentation for travel with prescription medications, letters supporting visa medical requirements.

Insurance medical letters supporting claims, applications, or assessments.

Employment medical letters for occupational health purposes, fitness to work assessments, return-to-work plans.

Immigration medical documentation where standard private GP letters are sufficient (specific immigration medical examinations may require designated providers).

Educational letters for school accommodations, university support documentation, or examinations.

International patient services:

Cross-border consultation for international patients including expats, business travelers, and overseas residents.

Multilingual consultation in English, Arabic, Spanish, French, and Dutch.

Visa-required medicals where standard medical letters are appropriate.

International prescription support, with prescriptions written for medications available in the patient's location where possible.

Pre-travel and post-travel medical consultation, including travel medicine, vaccination planning, and post-travel illness assessment.

Get the help you need: WhatsApp +44 7961 280835

What does the online GP appointment process look like?

The Online GP by The Wellness has streamlined the booking and consultation process for maximum efficiency while maintaining clinical quality. Six steps cover the complete pathway from initial enquiry to follow-up.

Step 1: Initial enquiry (free). WhatsApp +44 7961 280835, email team@thewellnesslondon.com, or call 020 3951 3429 with your concern. Our medical team typically responds within 1 to 2 hours during clinic hours and confirms appointment options including same-day availability.

Step 2: Pre-consultation information. When booking is confirmed, you provide:

• Brief medical history (chronic conditions, current medications, allergies)

• Current symptoms or concerns

• Specific outcomes desired (prescription, fit note, referral, advice)

• Photos of any visible concerns (skin lesions, rashes, eye problems) where relevant

• Recent test results if available and relevant

• Preferred consultation language (we offer English, Arabic, Spanish, French, Dutch)

Step 3: Payment and confirmation. Payment is processed at the time of booking via secure card payment. Booking confirmation includes:

• Appointment date and time

• Doctor name

• Joining instructions for video consultation (link sent shortly before appointment)

• Telephone number for telephone consultation

• Address for in-person Marylebone appointments

Step 4: The consultation. At the appointed time:

Video consultation (£150 / 30 minutes): You receive a secure video link 5 to 10 minutes before the appointment. Click the link from any device with camera and microphone (smartphone, tablet, laptop). The doctor joins the call at the appointed time. The consultation includes:

• Detailed history-taking covering symptoms, medical history, lifestyle, and concerns

• Visual examination where relevant (visible skin findings, eye, throat, breathing pattern)

• Targeted questions developing differential diagnosis

• Discussion of findings and clinical impression

• Management plan development with patient input

• Documentation during and after the consultation

Telephone consultation (£59 / 15 to 20 minutes): Doctor calls you at the appointed time. Suitable for follow-ups, prescription requests, simple acute issues, and situations where video is not preferred.

In-person consultation (£79 / 20 to 30 minutes): At our Marylebone clinic, two minutes from Baker Street tube, with full physical examination capabilities, point-of-care testing where indicated, and integration with on-site phlebotomy, ultrasound, and other diagnostics.

Step 5: Outputs delivered. Following the consultation, you receive (typically same-day):

• Consultation summary documenting history, examination, assessment, and plan

• Prescriptions sent electronically via SignatureRx system to your chosen pharmacy

• Fit notes issued via secure email where indicated

• Referral letters issued via secure email where indicated

• Other medical letters as agreed during consultation

All outputs use professional medical letterhead with doctor name, GMC number, and clinic details. Documents are accepted by NHS, private specialists, employers, schools, insurance providers, and international authorities under standard private medical documentation acceptance.

Step 6: Follow-up access. Many situations benefit from follow-up:

• Telephone follow-up at reduced rate (£59) for prescription adjustments, symptom progress, simple questions

• Same doctor continuity by request for chronic disease management

• WhatsApp clinical support for quick clarifications between appointments

• In-person review at our Marylebone clinic when remote follow-up is insufficient

• Specialist referral to partner consultants where indicated

Rapid escalation paths are built into our service. If during your video consultation the doctor identifies need for urgent in-person assessment, we can typically arrange same-day attendance at our Marylebone clinic, same-day specialist referral via our partner network, or A&E attendance with summary letter where genuinely urgent.

How is The Online GP by The Wellness different?

The Online GP by The Wellness occupies a unique position in the UK online GP market. Eight elements distinguish our service from standard online GP providers.

1. Brand-name precision. Our brand is literally "The Online GP by The Wellness" with the matching domain thewellnesslondon.com and our partner site theonlinegp.com. For patients searching for "online GP UK", "online doctor UK", or "private online GP", we offer the most direct brand-search-query alignment available in the market. This is not just SEO benefit; it reflects our specific positioning as the comprehensive online GP service.

2. Multilingual care in five languages. Our doctors consult fluently in English, Arabic, Spanish, French, and Dutch, providing native-language care for patients who prefer this. Discussing medical concerns in your second language adds friction: small misunderstandings, anxiety about expression, missed nuances. Native-language consultation removes this barrier. London's substantial international population including business expats, international students, embassy staff, and visiting professionals particularly benefits.

3. 30-minute video consultations. Industry standard online GP video consultations are 10 to 15 minutes. Our standard video consultation is 30 minutes. This longer consultation supports comprehensive history-taking, multiple concerns in one appointment, complex chronic disease management, mental health concerns requiring time, and detailed treatment planning. The £150 fee reflects this comprehensive approach versus the £59 short-consultation model.

4. All outputs included in consultation fee. Standard online GP providers often charge separately for fit notes (£9 at tapGP), prescriptions (£25 at Private Medical Clinic), referral letters, and other documentation. The Online GP by The Wellness includes all standard outputs in the consultation fee. A consultation that produces a prescription, fit note, and referral letter at standard providers might cost £59 + £25 + £9 + £9 = £92. At The Wellness, this remains £59 (telephone) or £150 (video).

5. Integrated Marylebone clinic for in-person backup. Our online consultations are backed by our physical Marylebone clinic at 10 Portman Square, two minutes from Baker Street. When video consultation identifies need for in-person assessment (urgent symptoms, examination requirements, point-of-care testing, ultrasound, vaccination administration), patients can typically be seen the same day. This structurally different model versus pure online providers means more clinical situations can be effectively managed.

6. No registration required. Unlike NHS GP requiring formal practice registration, or some private services requiring account creation and ongoing membership, The Online GP by The Wellness operates on per-consultation booking. International visitors, occasional users, and those uncertain about ongoing needs can access care without commitment. Established patients can request same doctor continuity for follow-ups by request.

7. International patient specialism. Our model serves international patients with specific design:

• Multilingual consultations as above

• Time zone flexibility for global scheduling

• Prescription writing for medications available in the patient's location where possible

• Medical letters in formats accepted internationally

• Visa medical support where standard private letters suffice

• Pre-travel and post-travel medicine integration

• WhatsApp accessibility familiar internationally

8. Comprehensive integrated services. Beyond GP consultations, The Wellness offers integrated services accessible through the same medical team: blood tests, ultrasound (doctor-performed), travel vaccinations, sexual health, hormone management (HRT, TRT), weight management (Mounjaro), allergy testing and immunotherapy, ADHD assessment, executive health screening, and specialist referral pathways. Patients build a relationship with one clinic for diverse healthcare needs.

Putting it together: The Online GP by The Wellness is positioned as the online GP service for patients wanting comprehensive integrated care rather than minimum-viable-product online consultation. Pricing reflects this positioning: telephone consultations at £59 are competitive with the market; video consultations at £150 with 30 minutes plus all outputs included are competitive with comparable comprehensive services. Patients valuing speed alone might prefer cheaper short-consultation services. Patients valuing comprehensive integrated care find substantially better value at The Wellness.

Frequently asked questions

How quickly can I see an online GP?

Same-day appointments are routinely available at The Online GP by The Wellness. WhatsApp +44 7961 280835 with your concern; our medical team typically responds within 1 to 2 hours during clinic hours and confirms an appointment time, often within hours of enquiry. For non-urgent bookings, appointments can be scheduled at your preferred time including evenings and weekends.

Can I see the same doctor for follow-up?

Yes, by request. When booking follow-up appointments, request continuity with your previous doctor. We accommodate same-doctor continuity wherever possible, supporting longitudinal care for chronic conditions and ongoing therapeutic relationships. This is particularly valued for mental health, hormone management, and chronic disease care.

What if my issue cannot be resolved online?

We arrange appropriate next steps, including same-day in-person assessment at our Marylebone clinic, same-day specialist referral via our partner network at major Harley Street centres, urgent escalation to A&E with summary letter where genuinely emergency, or onward NHS referral with appropriate documentation. The clinical decision is made with you during the consultation.

Are online GP prescriptions valid?

Yes. UK private prescriptions issued by GMC-registered doctors are legally valid and accepted by all UK pharmacies. Prescriptions are typically transmitted via SignatureRx or similar systems, with collection at any participating UK pharmacy. NHS prescription exemptions do not apply (private prescriptions are paid at the pharmacy). Repeat prescriptions for stable chronic conditions are also issued by online GPs subject to clinical assessment.

Can I use my private medical insurance?

Some policies cover online GP consultations: Bupa, AXA, Aviva, Vitality, and Allianz typically include online GP services in policies. Coverage details vary by policy. Pre-authorisation may be required. We provide itemised invoices for claims. Patients should verify coverage with their insurer before booking.

What if I'm calling from abroad?

International access is straightforward. Video consultations work globally via secure web link from any device with camera, microphone, and internet. Time zone scheduling accommodates international callers. Payment by international credit card is standard. For prescription support outside the UK, we discuss medication availability in your location and write prescriptions accordingly.

Are online GP appointments confidential?

Yes, fully. All consultations and records are subject to strict medical confidentiality. We use secure encrypted video platforms for video consultations. Records are not shared with NHS or any third parties without your explicit consent. Patients valuing privacy beyond standard confidentiality can request additional privacy provisions.

Can children use online GP services?

Yes, with appropriate parental involvement for under-16s. Paediatric assessment particularly for under-5s often benefits from in-person care for accurate examination, but many older children's concerns are well-suited to online GP consultation with parent or guardian present. The Online GP by The Wellness provides paediatric care via video consultation with appropriate clinical pathways for in-person referral when needed.

Book your online GP consultation today

Whether you need urgent same-day care, a prescription renewal, a fit note for work, a referral to a specialist, or comprehensive consultation about a complex concern, The Online GP by The Wellness delivers GMC-registered doctor care with multilingual support, comprehensive consultation, all outputs included in fees, and same-day in-person backup at our Marylebone clinic when needed.

Three ways to book today:

WhatsApp: Message +44 7961 280835 for a same-day reply from our medical team.

Email: team@thewellnesslondon.com for detailed enquiries, international patient queries, or insurance pre-authorisation.

Phone: 020 3951 3429 to speak directly to our team during clinic hours.

The Wellness, 10 Portman Square, Marylebone, London W1H 6AZ. GMC-registered doctors. Same-day appointments. Telephone consultations from £59. Video consultations from £150. In-person clinic from £79. Multilingual care in English, Arabic, Spanish, French, and Dutch. International patients welcome. No registration required. Prescriptions, fit notes, and referrals included.

Related guides at The Wellness

• Best Private GP London 2026

• Same-Day Private GP London 2026

• Private Medical Reports London 2026

• Private vs NHS GP 2026 Comparison

References and further reading

NICE guidance on remote consultation in primary care 2024

Royal College of General Practitioners 2026 position on remote consultation

General Medical Council good practice in remote consultations guidance

GP Patient Survey 2026 (NHS England) on access and waiting times

UK Care Quality Commission registration standards for remote healthcare

UK Medicines and Healthcare products Regulatory Agency (MHRA) guidance on prescribing

British Medical Association (BMA) guidelines on telemedicine

Department of Health and Social Care policy on private healthcare

UK GDPR provisions for healthcare data and remote consultations

Royal College of Physicians position on telehealth quality standards

NHS Digital guidance on online healthcare services

National Audit Office reports on UK primary care access

Disclaimer: This article is for educational purposes only and does not constitute medical advice. Online GP consultations are appropriate for many but not all medical concerns. Acute emergencies require 999 or A&E attendance. The Wellness is a private healthcare clinic with GMC-registered doctors providing online GP services. All consultations follow GMC good practice standards. For situations requiring in-person assessment, our Marylebone clinic provides same-day backup; alternatively, NHS GP and A&E pathways are available as clinically appropriate.